Terms & Condition

CONDITION OF WHEELS

All of our Japanese wheels are used unless otherwise stated. Original condition means that are non-refinished and sold as is.

No guarantees will be made on condition of wheels. If you have any doubts about the condition of the wheels DO NOT PURCHASE THEM. VRwheels will not be held responsible for descriptions of wheels. There is a high chance there WILL be imperfections such as blemishes, scratches, gouges, and damage to the face, lips, barrels, and hardware.

TIRE MOUNTING

We are not responsible for the dismounting and mounting of ANY tires.

Customer must inspect the product in terms of finishing, sizes, and quality before leaving the premises and mounting tires, otherwise customer will forfeit all rights to any free form of exchange, repair, or return. NO EXCEPTIONS. 

 

 

DEPOSITS

Due to the price and manufacturing time of our products, we may choose to offer a deposit option to customers to split the payments on their products. A deposit is a binding contract to purchase a product. A deposit can be used to start an order, with the understanding that the balance due will be paid upon completion prior to shipment. 

OVERVIEW

This website is operated by VRwheels. Throughout the site, the terms “we”, “us” and “our” refer to VRwheels. VRwheels offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall VRwheels., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Return Policy

All items and services provided by VRwheels may not be returned for credit. All wheels are sold AS IS. No returns or exchanges will be accepted without substantial proof that the wheel is damaged beyond repair. Wheels must be inspected by VRwheels or an approved repair shop in order to file a return. No exchanges. No guarantees will be made on condition of wheels. If you have any doubts about the condition of the wheels DO NOT PURCHASE THEM. VRwheels will not be held responsible for descriptions of wheels. Wheels in used condition may have curb rash scratches and damage to face/lip/barrel finishing. Wheel parts will not be accepted for return or exchange unless the part was incorrectly sent or damaged beyond repair.  VRwheels is not liable for incorrect part size or shape being ordered.  In the event of a return being granted, buyer is responsible for packaging the product exactly as it was sent out and returning it, insured, with a major freight carrier. Upon receipt of the product and confirmation of its condition a refund will be issued. A 30% restocking fee will be charged on all returns. Buyer is responsible for all transportation costs for any returns.

WARRANTY

Warranty will NOT apply to:

1. Wheels not purchased directly from us (VR Wheels).

2. Wheels that have been damaged caused by abuse, misuse, neglect, or accident; or any damage caused by racing/off-road use/road hazard impact. 

3. Wheels that have been disassembled by anyone other than us (VR Wheels)

4. Wheels installed with incorrect tire sizes, stretch, or excessive vehicle loads.

5. Wear and tear, cosmetic flaws, blemishes, fading, discoloration, corrosion caused by exposure to caustic elements, climate/weather, and road conditions.

 

ONCE YOU MOUNT TIRES ON THE WHEELS YOU OWN THEM. PLEASE DOUBLE CHECK SIZING/FITMENT BEFORE MOUNTING TIRES. ABSOLUTELY NO RETURNS, EXCHANGES, OR ALTERATIONS ONCE TIRES HAVE BEEN MOUNTED. 

ABSOLUTELY NO RETURNS ON CUSTOM PRODUCTS. A CUSTOM PRODUCT IS DEFINED AS ANY PRODUCT THAT IS NOT STOCKED ON OUR SHELVES. THIS INCLUDES BUT IS NOT LIMITED TO: ALL LIPS AND BARRELS, CUSTOM BUILT WHEELS, WHEEL REFINISHING SERVICES.

ALL RETURNS/EXCHANGES MUST BE INITIATED WITHIN 7 DAYS OF RECEIPT OF YOUR PRODUCT. NO EXCEPTIONS

This warranty provision limits you specific legal rights: Our responsibility for defects is limited to repair or replacement. All express and implied warranties for the product, including, but not limited to, any implied warranties, conditions of merchantability or fitness for a particular purpose, are excluded and barred without limitation. VRwheels does not accept liability for consequential or incidental damages, including, but not limited to, any liability for third-party claims against you for damages or for products not being available for use.

 

Credit Card Charge Dispute Policy

Prior to disputing a credit card charge with their bank or credit card company, the user agrees to notify VRwheels. and allow them to make a good faith effort to remedy the dispute. The user further agrees that no dispute will be initiated based on claims of fact that cannot be substantiated. The user further agrees that VRwheels. will have the right to recover all costs incurred that are associated with resolving un-notified or unsubstantiated disputes ($25 minimum).

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

VRwheels assumes no liability for any damage to wheels, damage to vehicle, damage to other vehicles, damage to property, injury, or death resulting directly or indirectly from the use of any wheels we sell. By mounting wheels on your vehicle you agree to waive all right to legal action against VRwheels.